Download and InstallEdit
There are multiple ways of downloading Twin Saga. The primary method would be to go to the main page and click DOWNLOAD on the right. You can choose whether to download the English, German, or French clients, but be aware that each client connects to different game servers. Execute the freshly-downloaded program called twinsaga_us_downloader.exe. If everything is successful, it should download all components of the game (several "parts"), and eventually finish downloading. Clicking OK in the window that says "Download Successful" should begin the installation.
You will need to read and accept the terms of the license agreement, and click next. Eventually, you will get to a screen in which you can choose your install location. The default location is C:\AeriaGames\TwinSaga unless you prefer it someplace else. Afterwards, simply wait for the game to install.
All of the components are downloaded first, then installed. After installation, if you do not foresee a need for reinstalling the game in the future, you can delete C:\AeriaGames\Downloader to save space.
Aeria Ignite is the second official method to download Twin Saga. Players who have played other games published by Aeria Games might already have Aeria Ignite installed. However, if that is not the case, Aeria Ignite can be downloaded from the main website.
After opening Aeria Ignite, locate Twin Saga under the Top Games or MMORPGs dropdown categories. Click Twin Saga, and then click Download. After downloading has been completed, you can install the game. Following successful installation, the game is now playable. Note that logging into Aeria Ignite is not required to play the game; you can close it when prompted.
Mirror: Minimal ClientEdit
The minimal client is an alternative download method containing only the bare minimum required to run the launcher and download files from the patch server. After downloading and unpacking, execute Launcher.exe and all of the game files will be downloaded from the patch server.
There are two minimal clients available, one made by GGS_Bacon and one made by user lolaturface. Both perform the same function, so it can be presumed that the choice lies in whether you prefer downloading from Google Drive or MediaFire, or whether you prefer .rar or .zip file formats.
Mirror: Full ClientEdit
The full client download method is a mirror download that contains all of the game files within a zip folder (6 gigabytes). If using this method, all you need to do is download, and then unzip it into the location of your choice. Note that this method does not create a Desktop shortcut or place a shortcut in your Start menu. These must be done manually.
Mirror: Segmented DownloadEdit
The segmented download mirror is another method to download the game. When using the official downloader, it downloads approximately 90% of the game client's data in files. However, rather than downloading from Akamai's content delivery network (CDN), the segmented download mirror instead downloads from Google Drive. There is no other difference, but using this method will help if you have issues with Akamai's program.
To use this method, download the 4 files within the Google Drive folder, and make sure they are all in the same folder. Execute the file called tws_us_installer_201YMMDD.exe, and begin installation.
Common Problems and SolutionsEdit
No Free Space on the C: DriveEdit
The official downloader downloads the game to the C: drive by default. If this is not possible for you, you must use a mirror download.
Errors 0/12/18, Cannot Install Akamai, Stuck at Starting DownloadEdit
If you receive a box saying "0", "12", "18", "Cannot Install Akamai", or if the downloader is stuck at "Starting Download" and does not progress as you attempt to download the game, verify that Akamai's client is currently running. Open a program on your computer called Akamai NetSession Interface Control Panel on your computer (search for "Akamai"), and open the Preferences tab. If the service is not running, click the Start button.
Alternatively, you may also use a mirror download as a workaround.
Download Failed - Forbidden in Google DriveEdit
If you receive "Download Failed - Forbidden" from your browser when downloading anything from Google Drive, simply log out and log back into your Google account.
7-Zip: Data ErrorEdit
If you used the official downloader, locate C:\AeriaGames\Downloader. Delete tws_us_installer_201YMMDD.exe and rerun the file you downloaded from the website, named twinsaga_us_downloader.exe.
If you used the segmented mirror, locate the folder in which you downloaded the components. Delete tws_us_intsaller_201YMMDD.exe and re-download the deleted file from the Google drive.